Author: David DeVore

How to Use Salesforce Content Builder Email Studio + StoryPorts

In this video, you’ll learn how to to use the Salesforce Marketing Cloud External Content module in Email Studio and Content Builder to automatically pull in StoryPorts’ Smart Blocks and Email Content. You’ll also learn how to automate RSS, video, social, event and interactive content blocks so that they are updated with the latest content when the email sends. These features and capabilities are great for powering Customer Journeys, Welcome Series, Blog-to-Email Digests and Automated Newsletters using Salesforce Marketing Cloud emails....

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[Important Update] Instagram Depricates Public User Search API

Yesterday afternoon, without notice, Instagram accelerated the depreciation of their API Platform relevant to public user search, making a number of changes effective immediately. Unfortunately, these changes will cause StoryPorts customers using Instagram Public User Search to no longer be able to retrieve Instagram posts. Although Instagram Public “User” Search will no longer be available, “Your Posts” and “Hashtag” search will continue to be available. This means that users must have the credentials for the Instagram account for whose posts/images they’d like StoryPorts to retrieve. We are extremely sorry for the inconvenience that this change may cause and StoryPorts is working with our partners to...

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3 Customer Journey Templates Perfect for Real-Time Smart Blocks

Customer Journeys Simplified Every time you send a message, you train customers to ignore you or pay attention. Luckily, StoryPorts helps simplify and extend Customer Journeys using Personalized Smart Blocks, Smart Templates and plug-n-play campaigns. Combine Salesforce Marketing Cloud  Journey Templates with StoryPorts Smart Block Streams to help deliver the right message to the right customer at the right time.  Smart Block Streams make sure that the content is always up to date and current, no matter where a person is in their journey. No question that email journeys keep a person engaged. You see it every day. A welcome series or post-purchase,...

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